T&C's
Please read the terms and conditions carefully, we make clear our position on the terms which we supply our standard and customised goods to you. At the checkout you have the opportunity to agree to these in the form of a checkbox, you may also wish to print a copy for your own reference. If you do not accept the terms we will be unable to supply any goods to you.
1. About Us
We operate the E-Commerce website www.honourcaps.com. We are MPWUK Limited a company registered in Scotland under company number SC371981 and with our registered office at 8 Rogart Street , Bridgeton, Glasgow , G40 2QW. Our VAT number is 992 2645 88.
2. Your Value
If you place an order on our site together we are entering a legally binding contract.
3 The contract between us and you
3.1 - The contract between MPWUK Ltd and you (Contract) will form when payment is made for the customised products or the stock item you have ordered. In the instance, payment is taken outside of www.honourcaps.com it is understood that you agree to Honour Caps Terms & Conditions when payment is made. If payment is not made prior to any approval sheets, terms are binding after approval
3.2 - We maintain the right to fulfil your order and end the Contract if it becomes apparent that a custom design you have uploaded is in breach of clauses 9 & 10. In all cases we will issue immediate refunds if payment has been made.
4. Your Consumer Rights
4.1 - All of the custom products available on our site are bespoke and personalised items, therefore even where you are purchasing as a consumer the rights for cancellation available under The Consumer Protection (Distance Selling Regulations) 2000 do not apply to your purchase.
5. Stock Availability and Delivery
5.1 - Your website order will be completed within your delivery terms from the two options available for each product type, express or standard unless we advise otherwise.
Further details on delivery times are available at www.honourcaps.com/deliverydetails
6. Title and Risk
6.1 - Will pass on delivery.
7. Payment and Price
7.1 - The price of personalised products and the delivery charges for express and standard delivery will be stated on our site except in cases of error.
8. Colour of Threads
8.1 – The threads used for our products are based on colours imaged on www.honourcaps.com. When a colour is chosen the consumer must be aware colours may look slightly different on a computer screen in relation to the physical threads.
9. Refunds Policy
9.1 - If you return a custom product because you consider that it is faulty, we will examine the products and will tell you if we consider you are entitled to a refund. We will usually do this within 30 days and refund in full including any postage costs.
9.2 - The refund will normally be made the same way that payment was made.
10. Designs
10.1 - Where you upload any design for a custom/personalised product that design must not;
- Promote any violence.
- Promote discrimination of race, sex, religion, nationality, disability, age or sexual orientation.
- Infringe copyright or trademark of business or person.
- Promote anything deemed as illegal activity.
- Contain material which is defamatory of a person or people.
- Contain material which is inflammatory, obscene or hateful.
- Promote all forms of sexually explicit material.
10.2 - You will indemnify us against all losses, damages and expenses of any action or claim against Honour Caps that your uploaded design infringes the intellectual property rights of. Or by any breach by you of 9.1 above.
11. Liability
11.1 - Subject to the previous clause 10.2, if we don't comply with these T&C's, we shall only be liable to you for the retail purchase price of the items or item.
11.2 - Subject to the clause 10.2, we won't be liable for any losses resulting from our failure to comply with the T&C's in any of the following;
- (a) loss of revenue;
- (b) loss of business in all forms;
- (c) loss of savings;
- (d) loss of all profits;
- (e) loss of data;
- (f) office time or the management of waste.
11.3 - In the agreement nothing excludes or limits liability for:
- (a) death or injury from our negligence;
- (b) all fraud;
- (c) any breach of section 12 Sale of Goods Act;
- (d) faulty or defective items that fall under the Consumer Protection Act 1987;
- (e) all matters for which it would be illegal to exclude our or any liability.
12 Import Duty
12.1 - You are responsible if importing our goods to a foreign country for all import duties on goods. We offer no advice or have any responsibility of the import duties on goods exported from our site.
13 Photography
13.1 -We will photograph and display any custom goods purchased through our site. This agreement gives us express permission to do so unless otherwise agreed by our directors.
14 Communication
14.1 Most communication to you from us will be electronic, by agreeing to this you allow us to update you via this method as and when required. You have the option to not accept emails within your account if you choose not to. This condition does not affect your statutory rights.
15 Notices
15.1 Notices given by you must be given to Honour Caps.com at 43 Whitlawburn Terrace, Cambuslang, Glasgow, Scotland, G72 8BZ. We may give notice to you at either the postal or e-mail address you provide to us, or in any of the ways explained in clause 12 above. When posted on our website notice will be deemed as served immediately.
16. Events that are Outside Of Honour Caps Control
16.1 - We will not be liable or responsible for failures that are reasonably out of our direct control (Force Majeure Event).
16.2 - A Force Majeure Event includes any event, omission or accident beyond our obvious control and includes the following items:
- (a) industrial actions and strikes;
- (b) a terrorist attack, invasion, riot or threat of terrorist attack, war or threat or preparation for war;
- (c) natural disaster including fire, floods and earthquakes;
- (d) failure of use of railways, aircraft, shipping, motor transport or public transport;
- (e) failure of public telecommunications systems; and
- (f) the random acts of any government.
16.3 - Our Contract is deemed to be suspended for the period that the Force Majeure Event continues.
17. The Waiver
17.1 - A waiver by us of default does not constitute a waiver in the future of any further subsequent default.
18. Severability
If any of these terms and Conditions are deemed invalid by any authority they will continue to be valid to the fullest extent permitted by law.
19 The Agreement
19.1 - These T&C's constitute the active agreement regardless of any prior agreements between us.
19.2 - We acknowledge that entering into Contract, neither relies on representation/warranty that is not set out in the T&C's.
Nothing in the above clause excludes liability for any type of fraud.
20 Our rights to change the T&C's
20.1 - We have the right to change the T&C's regardless of method or reason.
21 Jurisdiction and law
21.1 All contracts formed under this agreement will be subject to and are fully enforceable by Scottish Law. Any disputes that arise will be enforced under the jurisdiction of the courts of Scotland.
If you have any questions regarding our terms and conditions please call the customer service team on 0141 554 0448, or international on +44 141 554 0448.
Our Customer Service team are also available on cs@honourcaps.com or use the Contact Us page to send a message.